• MGH is consistently ranked as one of the country’s best hospitals by U.S. News & World Report.
  • MGH’s Department of Physical & Occupational Therapy has more board certified specialists than any other facility in Massachusetts.
  • PT Services are available on all inpatient units at MGH.
  • Outpatient services are available at the Main Campus in Boston and at MGH HealthCare Centers in Revere, Chelsea, Charlestown and Waltham, as well as the MGH Sports Physical Therapy Center on Cambridge Street in Boston.
  • Translation services available.
 


At the main MGH campus in Boston and at our Community HealthCare Centers, the Physical Therapy Department at The Massachusetts General Hospital provides preventive and restorative services to patients with a wide variety of functional limitations and disabilities. As a new patient, you’ll receive a thorough examination to identify the source of your pain or dysfunction. Then you and your therapist will work collaboratively to develop goals for your physical therapy and design a plan of care to restore you to your highest level of mobility and function for work, recreation and all of the activities of daily living. Patient and family education and ongoing communication with your physician are priorities for our therapists.

Information for Outpatients
(Patients who have not been hospitalized; their treatment does not require an overnight stay).

Click here to see directions and hours of operation for each of our locations.

The Outpatient Physical Therapy Service is comprised of more than 40 Physical Therapists, including 14 Board Certified Specialists. Outpatient Services include Orthopaedic, Sports, Neurology/Vestibular, Pulmonary and Pediatric Rehabilitation Programs.

Registration:
All patients of the MGH Physical Therapy Service must be registered with the hospital before the date of their first appointment. Upon completion of this process, you will receive an MGH "blue card" with your individual medical record number. This is your MGH identification number. You may register and obtain your MGH blue card by stopping by the Patient Registration and Referral Center on the first floor of the Wang Ambulatory Care Center on the MGH Main Campus. You may also register by telephone, Monday through Friday, 8:00am-8:00pm, by calling 866-211-6588.

Please bring the following to each appointment:

  • Blue card (obtained prior to your first visit).
  • Current insurance card.
  • Prescription from your referring Physician.
  • If your injury is work related, please bring your worker's compensation information and contact telephone numbers.
  • If your injury is related to a motor vehicle accident, please contact the MGH Registration and Referral Center at 866-211-6588 with the name of the insurance company that should be billed for your treatment.
  • If your insurance requires you to obtain authorization from your Primary Care Physician, it is your responsibility to contact the doctor's office and obtain this information in advance of your first visit.
  • If you have any questions about your insurance coverage, you should contact the member services representative of your insurance carrier (the number is often on the back of your insurance card) or one of MGH’s Physical Therapy insurance coordinators. MGH Physical Therapy insurance coordinators can be reached at 617-726-1080 and will be happy to assist you.
  • Insurance co-pays are expected at the time of each visit. Accepted forms of payment include cash, check, and credit card.


At your first visit, you can expect:
Your first visit with the Physical Therapist may last for up to one hour. Please arrive 15 minutes early, as there is insurance and medical history information that we will need to obtain from you.

You may be asked to change into a hospital gown or shorts for the examination and treatment. If you would prefer, you may bring your own shorts to physical therapy.

After the physical therapy examination, the therapist will develop a plan of care to meet your individualized goals and establish how often and for how long physical therapy may be indicated. This is a collaborative process and your input will be integrated into the plan.

If you must cancel an appointment:
It is important for you to keep scheduled appointments to achieve the best possible outcome. Should you need to cancel an appointment, please call our Front Desk (617-726-2961) as soon as possible so that we may offer the appointment to another patient.

If you have questions about your treatment:
If you have questions about any aspect of your physical therapy treatment plan, please don't hesitate to ask your therapist. He/she will be happy to discuss your care with you.

Information for Inpatients
(Patients who are receiving Physical Therapy during their stay in the hospital).
The Inpatient Physical Therapy Service is comprised of more than 50 Physical Therapists, including 10 Board Certified Specialists. Physical Therapy is available on all of the patient care units at MGH, 7 days a week. Each of the inpatient services at MGH is led by a Board Certified Specialist. As a member of your care team, your Physical Therapist will collaborate with your physicians, your nurses and all of the other individuals responsible for your treatment to provide a complete and coordinated plan of care.

If you have questions about your treatment:
If you have questions about any aspect of your physical therapy treatment plan, please don't hesitate to ask your therapist. He/she will be happy to discuss your care with you.